Overview
Parloa is a Berlin-based conversational AI company founded in 2019. The company provides an AI platform designed to automate customer service interactions for enterprise clients across various industries.
The company addresses the market need for automated customer service solutions. Enterprises require systems capable of managing high volumes of customer interactions whilst maintaining service quality and reducing operational costs.
Activities and products
Parloa's main offering is the Parloa AI Platform, which enables organisations to build and manage AI-powered customer interactions. The platform is designed to handle customer service automation through conversational AI, allowing enterprises to deploy automated systems for managing customer inquiries and support requests.
Stage and funding
Parloa is at Series D stage. In January 2026, the company raised approximately €325 million in Series D funding, indicating substantial investor confidence in the business at this development stage.
Photograph: Steve A Johnson / Unsplash
Company details
- Legal name
- Parloa
- Website
- www.parloa.ai
- Headquarters
- Berlin, Germany
- Founded
- 2019
- Sector
- Conversational AI
- Funding stage
- Series D